![]() We accept every major credit and debit card including Visa, Mastercard, Discovery and American Express. You can shop our solid gold collection here. We have solid gold pieces starting at $99 and up. How much does your solid gold jewelry cost? Meaning if you're not satisfied with your purchase, you may return it unworn and in the same condition as you received it within 14 days of your delivered order. We offer 100% satisfaction guarantee on our 18k plated collection . We also offer Sterling Silver and Vermeil (gold plated over silver) products. The highest quality plating available triple ion plated in microns of 18k gold. We also offer 18k PVD Yellow, White & Rose Gold Plated jewelry. Please allow up to 3-7 business days for delivery. SOLID GOLD ITEMS ARE MADE TO ORDER AND SALES ARE FINAL - However, a one-time exchange for a different length or width is allowed. Please allow 3 - 7 Business days for delivery of solid gold products. Each item comes with a certificate of authenticity. Yes our 10k & 14k collection is 100% real solid gold. If you need to exchange it for the same item, send us an email at your products made out of real gold? ![]() If you’ve done all of this and you still have not received your refund yet, please contact us at (if applicable) We only replace items if they are defective or damaged. There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Click to inquire about refunds/exchanges.The item is returned in the same condition and original packaging it was received.Solid gold items are made to order especially for you which is why sales are final and shipping takes an extra few days However, we do offer a one time exchange so you can get the right width or length you need To be eligible for a return We offer a 100% satisfaction guarantee, if you are not satisfied with your product, you may return it undamaged for a full refund or store credit within 14 days of receiving your order and assuming the item(s) are in the same new condition as received. You may also tap on the "live chat" icon at the bottom left of the page during standard business hours. Please include issues with order placement. Please contact us at or click our " Contact Us" page. Keep in mind processing may take 1-2 business days. You will receive an email with tracking information once your order has been processed. International shipping is handled via USPS First Class International and takes an additional 14-21 business days. How long does shipping and processing take? ![]() Custom jewelry is excluding from our lifetime warranty program. All Custom Jewelry sales are FINAL, No Returns or Exchanges. Please allow 10-21 business days for delivery of your custom item. We also offer UPS/Fedex Expedited or Overnight Shipping for a small additional charge.Ĭustom Jewelry: Our custom jewelry features precious sterling silver with 14k gold plating or rhodium plating. We offer free upgraded Insured UPS Signature Delivery for all Solid Gold Orders. We offer free USPS priority mail shipping for all orders over $49 within the United States, as well as International Shipping via USPS First Class International Mail.
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